Quality Management

Where Safety and Quality Intersect, Guiding Principles for Excellence

Quality Management

DOSAS’ team leverages proven industry expertise, best practices of Quality Assurance with continual improvement of its Quality Management System, Product, Processes, Value and Customer Service.

Our converters fully meet compliance standards including FAA, EASA, CAAC,
OSHA and REACH assuring the highest performance with full compliance.

We care

Committed to Quality

Our Integrated Quality Management (IMS) is founded on constant improvement, which is the key element of our company objectives. Through our Quality Management System, we can ensure effective communication frameworks, liability and commitment across all sectors of our work, leading us to higher customer satisfaction, enhanced operations and business growth. Our specialist staff and our professional experts constantly ensure the optimization of all operational workflows, promoting insight amongst our employees, auditing suppliers, and our client security.

Highest Quality
Standards & Policies

IMS Policy

DOSAS provides customers reliable services which meet their specific requirements and quality standards whilst ensuring our business activities and services are undertaken in a safe, healthy, ethical, and environmentally responsible manner. We are fully committed to the delivery of the IMS policy and in doing so maintain a management system by ISO 9001:2015, ISO 29001:2020, ISO 45001:2018, and ISO 14001:2015 standards and processes to support this delivery. IMS Policy

ISO 9001:2015

This certification demonstrates that our manufacturing, quality assurance product development, and quality control operations are certified to ISO 9001 standards. ISO 9001:2015

ISO 14001:2015

This certification demonstrates our compliance with environmental legislation, regulations, and client requirements. ISO 14001:2015

ISO 45001:2018

DOSAS is certified to ISO 45001:2018 related to the management system of occupational health and safety. ISO 45001:2018

ISO 29001:2020

DOSAS is certified to ISO 29001:2020 related to Specific quality management systems – requirements for product and service supply organizations. ISO 29001:2020

DOSAS is leading significant scientific and regulatory coalition work on REACH, the European Union’s Registration, Evaluation and Authorization of Chemicals regulation. It is DOSAS’ commitment to comply fully with the REACH regulation. Our commitment includes helping customers understand their obligations under REACH and working with suppliers to ensure our expectations under REACH are understood.

QUALITY PERFORMANCE

Delivering on our Promises

DOSAS facilities aim to achieve customer satisfaction and compliance to the handling, storage and transportation requirements of our customers. Interaction We work in close relationship with our clients and manufacturers to ensure we act in collaboration in order to achieve mutual goals. DOSAS is striving for service excellence so one of the key aspects we are looking after is compliance to specific customer requirements, including handling specification agreements and organizing Just in Time deliveries.

Complaint Form Satisfaction Form

Caring About the Environment

We are aware of the necessity of protecting and improving our global environment in which we live and work. Our sustainability program enables our employee to take better actions together in order to manage our waste, water, soil and energy resources. For more information on our environmental program, please visit our sustainability page.

Safety

We are committed to provide safe and healthy working conditions for both our employees and customers. Our goal is to achieve zero injuries and serious incidents. We do this by applying consistent and leading standards in people, product and process safety. Whatever the context, we are committed to complying with safety-related laws, and we all play our part in the company’s safety performance.

DOSAS Safety Performance

Our commitment to consistently improving the safety
is evident in our safety performance trend.

Our Eight GEMS (Getting Everyone Managing Safety) program is designed to educate employees and empower them to intervene when they see unsafe acts. Each GEM has an associated set of Rules to Live By which guide our employees’ behavior. Through this program, we have improved our employees’ ability to identify hazards, manage risk, and reduce incidents.

We at DOSAS place great importance on driver and vehicle safety.
Our program encompasses training on safe driving practices, vehicle maintenance protocols, adherence to traffic regulations, and the utilization of safety features.
By focusing on these aspects, we ensure the well-being of our employees while operating vehicles and minimize the risks associated with transportation activities.

At DOSAS, risk management is a fundamental aspect of our safety program.
We actively identify, assess, and control risks within the workplace, analyzing potential hazards and implementing preventive measures.
By effectively managing risks, we create a safer working environment and minimize the occurrence of accidents or incidents.

We prioritize maintaining a safe work environment at DOSAS.
Our facility safety measures encompass proper housekeeping, ergonomic considerations, equipment safety protocols, emergency response planning, and compliance with safety regulations.
These practices are implemented to prevent accidents, minimize workplace hazards, and ensure the well-being of all individuals within our facilities.

At DOSAS, we recognize the importance of safe lifting practices.
Our program includes comprehensive training on proper lifting techniques, understanding load capacities, conducting equipment inspections, and adhering to safety protocols.
By following these guidelines, our employees can perform lifting tasks safely, reducing the risk of injuries.

We foster a culture of commitment and intervention at DOSAS, where every individual plays an active role in safety.
We encourage our employees to intervene, report unsafe conditions or behaviors, and take necessary actions to prevent accidents or hazards.
This collective commitment to safety ensures a proactive approach and maintains a safe work environment for all.

The proper handling and management of hazardous substances is a top priority at DOSAS.
We adhere to strict guidelines for storage, labeling, personal protective equipment (PPE) usage, and safe disposal practices.
By ensuring compliance and implementing appropriate controls, we mitigate the risks associated with hazardous substances, protecting our employees and the environment.

At DOSAS, we invest in comprehensive induction and training programs.
Our employees receive thorough training, safety orientations, job-specific instructions, and ongoing education to develop a safety mindset.
By equipping our employees with the necessary knowledge and skills, we empower them to identify potential hazards and apply appropriate safety measures in their daily tasks.

We recognize the unique challenges posed by hazardous environments at DOSAS.
Our safety program addresses the identification and management of hazards associated with confined spaces, extreme temperatures, working at heights, or other challenging environments.
We implement safety procedures, provide specialized equipment, and conduct thorough risk assessments to ensure the safety and well-being of our employees working in these environments.

Quality Best Practice

Operational Excellence

Our unwavering commitment to both local and global initiatives empowers us to not only learn valuable lessons but also to disseminate the most effective methodologies.
Through the lens of operational excellence, we illuminate a path that showcases our dedication to staying at the forefront of innovation and efficiency.

Key Downloads DOSAS Policies