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FAQ


Frequent Asked Questions

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Your questions answered!

We’ve put together some frequent questions and answers to give you more information about DOSAS.
If you don’t see your question here, let us know on the Contact us page.

 

What does DOSAS do?

DOSAS is a global chemical company for specialty and intermediate products that has been serving a broad range of industries. DOSAS’ Research and Development team brings innovative solutions to the market and works alongside our customers to help them be successful in their projects and be more efficient in the delivery of their products or technologies. As we deliver solutions, we will expand our product portfolio with diverse chemistries that benefit the environment, promote human well-being, and meet the needs of a growing population. DOSAS is proud that more than 40 percent of our products offer energy-related savings, bio–renewability, and reduced environmental impact.
DOSAS is fueled by the science of tomorrow to help our customers succeed today. We will continue our resolute focus on operating responsibly with integrity.

 

I need help with my order sample!

First, find your suitable product from each category, then use the top right button “Order Sample” to fill a request form.
You can find product on the Product and Solution page.

 

Who can I contact in case of having question about technical support?

There are two cases in which you may need more support from us:

  1. For further information or support related to a product, you can use the “Inquiry” button, which can be found on every product page.
  2. Facing a challenge you couldn’t find any products or solutions, let us customize the best solution for you by filling out the Solution Zone form.

How can I apply for a job opportunity?

You can see our available job positions from the link Vacancies. This link shows you opportunities you may searched for them. If you have found an interesting position, read the information and fill out the form at the bottom of the page.

Where can I see DOSAS related policies?

You can find all of our policies in the link of Policies.

Does DOSAS take any action related to sustainability?

We recognize the necessity of being committed to sustainability. You can find more information in the link Sustainability.

What is DOSAS quality management framework?

DOSAS Integrated Management System (IMS) combines all aspects of our organization’s systems, processes, and standards into one smart system. Through this management system, we can push our business with better quality, improved health and safety, and increased productivity.
You can find our management system certifications using the link Quality Management.

How can I be sure about safety of my data?

DOSAS is the sole owner of the information collected on this site. When you use our website, we collect personal information such as your name, e-mail, billing and shipping address, telephone number, and payment details. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. It is solely used to correctly and fully process your order.  See the link Privacy Policy for our privacy policies.